Job Title: Commercial Account Representative Location: West Midlands Salary: £26,000 per annum Contract: Full-time, Hybrid (3 days in office) I’m recruiting for a leading sustainable logistics and supply chain company specialising in providing sustainable, high-quality solutions across Europe who are looking for a Commercial Account Representative to join their customer service team in the West Midlands. In this role, you’ll work in a fast-paced and dynamic environment, supporting well-known brands in the supply chain and you’ll ensure excellent service in a B2B setting; as the first point of contact for customers, you’ll handle administrative tasks, manage stock levels, and build strong, long-term relationships. This is a great opportunity to join a company that is currently working with major food production and retail businesses around the world with a fantastic year-on-year growth of 10-20% who are dedicated to delivering top-tier service to their customers. Key Responsibilities: Act as the main contact for customer inquiries and manage around 25-30 accounts Monitor customer performance and stock levels Ensure data accuracy and compliance with contracts Build relationships with customers and internal teams to ensure service excellence What We’re Looking For: 1+ years experience in B2B customer service or account management Good analytical skills (Excel – Pivot Table and V look ups) Great organisational skills and excellent attention to detail Strong communication and organisational skills If you’re passionate about customer service and want to join a company with a greener future, please submit your CV and cover letter. You can apply directly by sending your CV to me at lucy.stylianou@pod-talent.com .
